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What Our Privacy Policy Covers

This page sets out what bj77bet collects when you open and use an account, why we hold it, and how you can ask us to correct or remove it.

Account and wallet dataMobile wallet recordsDevice and session dataYour request rightsCookie settings

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ASK US DIRECTLY

Where to Send Privacy Requests

Send a data question through the same support channel you already use for account help, and it lands with a team that can see your record. Quote your registered mobile number and the wallet you pay with, and say plainly what you want changed — a corrected number, a copy of your records, or closure of the account. We reply in the channel you wrote from, and if we need more proof of identity we say exactly what to send instead of leaving you guessing. Cricket season and salary week are our busiest stretches, so a query sent then may take a little longer to reach a human.

In-app support desk Log in, open the help section and pick the privacy topic. Your account and payment history load with the message, so we can answer without asking you to repeat yourself.

Registered mobile line Message the number tied to your account wallet. We verify with a one-time code before discussing any record, which keeps a stranger from reading your details.

Written request by email Send your request from the address on file, with your mobile number and what you want changed. Written replies stay with you as a record if you need one later.

How We Treat Your Information

bj77bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep the policy short on promises and long on specifics. When you open an account we record your name, date of birth, mobile number and the wallet number you register with, because our team has to match you to your own cash-outs later. Deposit and

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withdrawal records from bKash, Nagad, Rocket, Upay and bank transfer are stored with the reference numbers those services return, which is how a disputed transfer gets traced rather than argued over. We do not sell your details to advertising lists. Access logs, IP and device identifiers
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are held so we can spot a login from an unfamiliar handset and lock the account before anything moves. Nothing here overrides your local law: what we may collect, and what you may ask us to delete, depends on where you are and which regions we
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can serve. Where a request has to be refused — for example while a payment is under review — we tell you the reason in writing rather than leaving it unanswered.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Data Handling, Cookies and Records

Behind this policy sits a working process, not a paragraph. Your login runs on a password plus a one-time code sent to your registered handset, so a stolen password alone does not open the wallet. Session cookies keep you signed in between screens and remember your language and wallet preference; clearing them logs you out but changes nothing in your account. Payment references are held for as long as your account is open and for the period our finance team needs to answer a dispute, then removed.

Account security

Password plus a one-time code on your registered handset. New device logins trigger a fresh check before any wallet action is allowed through.

Cookies and sessions

Cookies hold your sign-in, language and wallet choice between screens. You can clear them in your browser at any time without affecting balances or open positions.

Retention window

Deposit and withdrawal references stay while the account is open and long enough to settle a dispute, then leave our systems under our deletion schedule.

Requests and changes

Ask for a copy, a correction or account closure through support. We record the date, the handler and the outcome, and reply in writing.

Privacy Policy Questions

These are the questions our support desk actually receives about data and account records — what we hold, why, and what you can do about it.

Your name, date of birth, mobile number and the wallet number you register with, plus the payment references bKash, Nagad or Rocket return. Device and access logs are also recorded so we can spot an unfamiliar login.

Only where a payment provider, bank or a lawful request from an authority requires it to complete or trace a transaction. We do not sell your details to advertising lists or hand them to unrelated third parties.

Yes. Message support from your registered number and ask for your records. We verify with a one-time code first, then send what we hold in writing, along with the reason we hold each part.

Contact support with the correct number and the wallet you actually use. We verify identity before changing anything, then confirm the update in writing so you have proof the record now matches your handset.

Deposit and withdrawal references stay for as long as your account is open, and for the period our finance team needs to answer a dispute. After that they leave our systems under our deletion schedule.

We close the account, remove details we no longer need, and keep only the records we are required to hold for payment or legal reasons. You can ask which parts remain and why.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountbj77bet Login Appbj77bet App

What Our Privacy Policy Covers

Where to Send Privacy Requests

Data Handling, Cookies and Records

Privacy Policy Questions

01 What information does bj77bet collect when I open an account?

02 Do you share my details with anyone outside the company?

03 Can I ask for a copy of the data you hold on me?

04 How do I correct a wrong mobile number or wallet on my account?

05 How long do you keep my payment records?

06 What happens to my data if I close my account?

Privacy Policy

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